Ethias

Direct insurer
Our strategic foundations
Our key figures
Direct insurer
Direct insurer
Direct insurer
Our strategic foundations
Our key figures
Ethias SA

We simplify insurance to bring you security with innovative products

We’re here for you.

Direct insurer

To Ethias, being a direct insurer is not only a matter of business model. It is also about having a direct positive role and impact on the lives of its clients and people in general.
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Our phygital model

Focus on the customer experience
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Our policyholders and distribution network

Public sector, companies and people in general
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Customer satisfaction

Our main drive
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We are here for everyone.

Because for over 100 years, we've been convinced that we can only build a sustainable society together. With all citizens, communities and businesses.

As a leading Belgian insurer and long-standing partner of our local bodies, we know the uncertainties and challenges better than anyone. That is why we want to provide everyone with greater security and prospects.

That's our mission: to be a strong link between stability and renewal. Between figures and feelings. Between citizens (our customers) and local, regional and national public bodies (our shareholders and customers).

That is what we believe in. And what drives day after day.

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  • We are here for every client. 1,182,277 policyholders and their families, 43,064 businesses, local, regional and national authorities;
  • We are here to help the cultural sector;
  • We are here to invest in the future;
  • We are here for every athlete;
  • We are here for worthy pensions;
  • We are here for those who are not connected;
  • We are here for the Belgian economy, with €5 billion in investments;
  • We are here when the storm hits.
Ethias SA

Our mission

Making insurance easier so as to bring you security, peace of mind and freedom of initiative, with innovative services and products.

Our vision

To be the insurer that leaves a positive mark on Belgian society with every one of its footprints.

Our values

Our values rest on unshakeable ethical principles that govern every action inside and outside the organisation.
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Human

We respect each individual and treat them with empathy.
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Client satisfaction

It is the driving power behind our activity and everything we do.
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Commitment

For nearly 100 years, we are daily committed to our clients, to our colleagues and to society as a whole.
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Enthusiasm

Because whatever happens, a heart beats within Ethias.
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“Daring to be human together”

Our Brand Purpose defines the company's raison d'être : its moral principles and beyond the profit motive. “In this new world, we put people at the heart of all our actions, making them, more than ever, a lever for sustainable progress, equity and peace of mind for all.”

We put people and communities at the heart of everything we do.

At the centre of our actions, our concerns, our resources and our objectives, the letter h in Ethias symbolises the human values that have always given meaning to the incredible resilience of our company.

At Ethias, we want our employees and partners to be able to give the best of themselves while at the same time fulfilling their potential. We are agile and flexible. We are all working together to make life easier and more enjoyable for everyone. We want to bring a smile to people’s faces and keep hazards at bay.

Ethias uses technology to bring people together. It facilitates exchanges, but does not replace them. We are at your side, we speak the same language, we experience the same things. Our business is simple. We are a direct insurer bringing you straightforward solutions for all the challenges of life.

We are here to protect you and encourage you to focus on what you are, what you want to become, what you want to achieve. Whether you are a single person, a couple, a family, an association, a company or a community.

And to make this happen, we dare to be kind, understanding and empathic. We bring all these deeply rooted human values together in our unwavering determination for the well-being of everyone.

That is why our motto will always be: “Daring to be human together”

Results 2023

Based on audited BGAAP accounts

  Results 2023

Net results
€200 million, close to forecasts
Non-Life operating result €201 million
Life operating result €76 million
Overall income €3.374 billion, i.e. a 16% increase (€460 million). This good result largely exceeds forecasts and is attributable to both Life and Non-Life
Solvency ratio targe
190%*
Dividend € 110 million

* After deduction of the forecast dividend of EUR 110 million. This ratio is calculated according to a standard formula without using transitional measures for technical provisions

Results 
Results 2023
(M€)
Income
Results 2023
(M€)

Our staff

At 31 December 2023, the company had 1,946 employees (995 women and 951 men).