Cookie Policy

Cookie

Source

Type

Validity

Description

atoken

Ethias/IAM

Technical

Session

OAUTH opaque access token

Captcha-Token

Ethias/Identification

Technical

Session

Cookie used to confirm the captcha during identification

ethias_persistence

F5

Technical

Session

F5 load balancer persistence of the AEM node / GW API / CQ5

EthiasConnectLangue

Ethias

Technical

100 days

Cookie used to save the language to be used on the ethias connect website

EthiasInternetLangue

Ethias

Technical

1 month / 1000 days

Cookie used to save the language to be used on Ethias websites

gdprconsent

Ethias

Technical

1 year

Used to save the chosen cookies to be enabled for the visitor

JSESSIONID

Tomcat

Technical

Session

It is a technical session cookie: it redirects website visits towards different back-end machines. Not all visitors go to the same server. If one server is down, the visit can be redirected to another server. This cookie identifies which user gets redirected to which server. It ensures visitors are evenly distributed to the servers and ensures stable operation.

Language

Ethias

Technical

10 years

Cookie used to save the language to be used on the extranet

PD-S-SESSION-ID

ISAM

Technical

Session

ISAM cookie: IBM Security Access Manager.  Used for sites authenticated by ISAM.  It is normally attached to the host name domain of the URL, not on *.ethias.be

https://securemyethias.ethias.be

https://secureextranet.ethias.be

not normally used on www.ethias.be

requires-aem-saml

AEM

Technical

Session

Technical cookie set by IAM

sat_track

AEM

Technical

Session

This cookie allows to manage the execution of the Launch library with the visitor's consent. Default value: false.

SMSavedSession

Siteminder

Technical

Session

Same as SMSESSION but during impersonation

SMSESSION

Siteminder

Technical

Session

When a user in CA Single Sign-On protected realm is authenticated, Web Agent generates an SMSESSION. The SMSESSION Cookie represents a user session.

TS************

F5

Technical

Session

This is a security cookie set by the Firewall that serves as a unique identificator.

Cookie

Source

Type

Validity

Description

activité

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (occupation)

AMCV_*************@AdobeOrg

Adobe Experience Cloud

Functional

2 years

This cookie identifies a one-time visitor. Unique ID used by Experience Cloud solutions.

AMCVS_*************@AdobeOrg

Adobe Experience Cloud

Functional

Session

The AMCVS cookie is a flag indicating that the session has started. Its value is always "1" and ends as soon as the session is over.

annee

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (year of birth)

atoken

Ethias/IAM

Functional

Session

OAUTH opaque access token

boite

Ethias/Identification

Functional

3 minutes / 1 month

Cookie used to save the visitor's identity (box)

check

/

Functional

Session

/

city

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (place of birth)

codepostal

Ethias/Identification

Functional

3 minutes / 1 month

Cookie used to save the visitor’s identity (zip code)

day

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (day of birth)

email

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (email address)

EthiasInternetLangue

Ethias

Functional

Variable (1 month or 1000 days)

Cookie used to save the language to be used on Ethias websites

EthiasInternetPage

AEM

Functional

1000 days

Choice of landing page via ethias.be (AEM internal links)

firstConnexion

Ethias

Functional

Session

/

first name

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (first name)

managementTag

Ethias

Functional

Session

Saves the category filter to show in the client zone

month

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (month of birth)

Nina-nina-block-Session

Chat Matthias

Functional

/

/

name

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (last name)

number

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (house number)

occupation

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (profession)

phone

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (phone number)

productTagproductTag

Ethias

Functional

Session

Saves the product filter to show in the client zone

radioSalutation

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity

street

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (street)

zipcode

Ethias/Identification

Functional

3 minutes

Cookie used to save the visitor’s identity (zip code)

Cookie

Source

Type

Validity

Description

Defined when the user lands on a page for the first time.

Stores the Hotjar user ID which is unique to this site. Hotjar does not track users on different sites.

Ensures that data from subsequent visits to the same site are attributed to the same user ID.

JSON data type.

This lets us know whether or not the data defined in local storage element _hjUserAttributes is up to date. Boolean true/false data type.

Informs us when any user attribute has changed and needs to be updated.

Content hash data type.

Stores user attributes sent via the Hotjar identification API.

JSON data type encoded in base64.

Contains current session data.

Ensures that subsequent requests in the session window are assigned to the same session.

JSON data type.

Stores user viewport details such as size and dimensions.

UUID data type.

Stores the user's active viewport IDs.

Stores an expirationTimestamp which is used to validate active viewports during script initialization.

JSON data type.

Duration less than 100 ms, cookie expiration set to session duration.

Deleted almost immediately after its creation.

Checks if Hotjar tracking code can use cookies. If so, a value of 1 is set.

Boolean true/false data type.

Duration less than 100 ms.

Data stored in _hjLocalStorageTest has no expiration time, but is deleted almost immediately after creation.

Checks if Hotjar tracking code can use local storage. If so, a value of 1 is set.

Boolean true/false data type.

Duration less than 100 ms.

Data stored in _hjSessionStorageTest has no expiration time, but is deleted almost immediately after creation.

Checks if Hotjar tracking code can use session storage. If so, a value of 1 is set.

Boolean true/false data type.

Session

After this check, the cookie is deleted.

We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails.

This allows us to try and determine the most generic cookie path to use, instead of the page host name.

This means that cookies can be shared between subdomains (if applicable).

Boolean true/false data type.

AMCV_*************@AdobeOrg

Adobe Experience Cloud

Analytics

2 years

This cookie identifies a one-time visitor. Unique ID used by Experience Cloud solutions.

AMCVS_*************@AdobeOrg

Adobe Experience Cloud

Analytics

Session

The AMCVS cookie is a flag indicating that the session has started. Its value is always “1” and ends as soon as the session is over.

s_cc

Adobe Analytics

Analytics

Session

The JavaScript code sets up and read this cookie to determine if cookies are activated (simply set to “True”). Without it, we cannot carry out website performance analyses (what was viewed and what was not).

s_ecid

Adobe Analytics + Experience Cloud

Analytics

2 year

This cookie is set up by the client domain after the client set up the AMCV cookie. The purpose of this cookie is to allow tracking of persistent identifiers in the owner state and is used as a reference ID if the AMCV cookie has expired. Contains a copy of the MID or Experience Cloud ID (ECID). MID is stored in a key-value pair that follows the syntax s_ecid=MCMID.

s_fid

Adobe Analytics

Analytics

2 year

This cookie identifies a one-time visitor it the standard cookie s_vi is unavailable because of third-party cookie restrictions.

s_ppv

Adobe Analytics

Analytics

Session

These cookies are used by the "getPercentPageViewed" plugin to measure a visitor's scrolling activity to see what part of a page they have seen before moving to another page. It contains the name of the previous page viewed, the highest percentage of the previous page viewed, the highest total number of pixels displayed, the highest number of "page folds" achieved and the total number of "page folds" available on that previous page.

s_ppvl

Adobe Analytics

Analytics

Session

These cookies are used by the "getPercentPageViewed" plugin to measure a visitor's scrolling activity to see what part of a page they have seen before moving to another page. It contains the name of the previous page viewed, the highest percentage of the previous page viewed, the highest total number of pixels displayed, the highest number of "page folds" achieved and the total number of "page folds" available on that previous page.

s_ppvn

Adobe Analytics

Analytics

Session

These cookies are used by the "getPercentPageViewed" plug-in to measure a visitor's scrolling activity to see what part of a page they have seen before moving to another page. It contains the name of the previous page viewed, the highest percentage of the previous page viewed, the highest total number of pixels displayed, the highest number of "page folds" achieved and the total number of "page folds" available on that previous page.

s_sq

Adobe Analytics

Analytics

Session

This cookie is set and read by the JavaScript code when the ClickMap or Map functionality is enabled; contains information about the previous link the user has previously clicked on. It is used to report on website visits (number of times the website has been visited) to create a "track" of the navigation path. We do not know the identity of the visitor (anonymous cookie), but we do know the path taken by the visitor during his or her visit.

s_vi_*******

Adobe Analytics

Analytics

2 year

This cookie identifies a one-time visitor.

Cookie

Source

Type

Validity

Description

dtCookie

Dynatrace

Tracking

Session

Tracks a visit across multiple requests.

dtLatC

Dynatrace

Tracking

Session

Measures server latency for performance monitoring.

dtPc

Dynatrace

Tracking

Session

Required to identify proper endpoints for beacon transmission; includes session ID for correlation.

dtSa

Dynatrace

Tracking

Session

Intermediate store for page-spanning actions.

The Enhanced Conversion Google feature supplements the existing Google conversion tag (gtag.js). It uses a secure one-way hash algorithm called SHA256 on the data. The hashed data is then matched with signed-in Google accounts in order to attribute campaign conversions.

The data necessary for the proper functioning of the Google Enhanced Conversion is collected through functional cookies, but only if the visitor gives consent for the use of tracking cookies.

The following data is hashed by the Google Enhanced Conversion and the relevant functional cookies:

- email address (captured from the functional cookie: email)

- phone number (captured from the functional cookie: telephone)

- first name (captured from the functional cookie: prenom)

- last name (captured from the functional cookie: nom)

- full postal address ( captured from the functional cookie: rue + numero, localite, codepostal)

Meta

Meta (Facebook, Instagram & Messenger)

Tracking

180 days

Retargeting, app installs & conversion measurement. (Retargeting allows us to retarget visitors who have visited certain pages of our website through advertisements on third-party websites) (Conversion = the percentage of visitors who proceed to a transaction)  (https://www.meta.com)

Google Campaign Manager

Google

Tracking

90 days

Ad retargetting and conversion count (https://ad.doubleclick.net)

gtag.js

Google Ads

Tracking

540 days

The global site tag (gtag.js) is a JavaScript tagging framework and API that allows us to send event data to Google Analytics, Google Ads, and Google Marketing Platform. More info: https://policies.google.com/?hl=en.

mbox

Adobe Target

Tracking

2 weeks

This cookie is used to allow the website operators to test content and determine what kind of content is the most relevant to our visitors.

Outbrain

Outbrain

Tracking

30 days

Ad retargetting and conversion count (https://amplify.outbrain.com)

rxec

Dynatrace

Tracking

Session

Backup rxvt

rxvisitid

Dynatrace

Tracking

Session

Backup rxVisitor

rxVisitor

Dynatrace

Tracking

Session

Visitor ID to correlate sessions

rxvt

Dynatrace

Tracking

Session

Session Timeout

TikTok

TikTok

Tracking

180 days

Retargeting and Conversion measurement. (Retargeting allows us to retarget visitors who have visited certain pages of our website through advertisements on third-party websites) (Conversion = the percentage of visitors who proceed to a transaction)  (https://www.tiktok.com)

UET

Bing Ads

Tracking

180 days

Universal Event Tracking (UET) is a mechanism for advertisers to report user activity on their websites to Microsoft Advertising by installing one site-wide tag. This tag records what customers do on the website then Microsoft Advertising starts collecting that data allowing to track conversions (like purchases or leads) or target audiences using remarketing lists. More info: https://about.ads.microsoft.com/en-gb/resources/policies/microsoft-advertising-privacy-policy.